POSITION OVERVIEW:
Responsible for management and supervision of all assigned departments. Assists in managing and controlling the operations of the store to ensure that company standards and expectations are consistently met. Supervise areas assigned by the Store Manager and follow the Ross philosophy and policies in regard to customers, Associates and merchandising. Responsible for learning all phases of store operations. In the absence of the Store Manager, the Assistant Manager is responsible for the entire store operation and will execute the business plan and associated programs that will deliver the desired sales and profit results, while maintaining good quality customer service.
RESPONSIBILITIES:
Responsible for all phases of Store Operations
Ensure that Company Standards and Expectations are met
Executes business plan to deliver desired sales and profit
Maintains good quality Customer Service
Recruits, trains and develops Associates
Manages and maintains control of stockroom and merchandise
COMPETENCIES:
- Customer Service
- Performance Standards
- Coaching
- Communication
- Commitment
- Decisiveness
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
At least 3 years management experience in a retail environment
Demonstrated ability to lead, manage motivate and communicate positively with store associates at all levels.
Ability to train, coach and develop Associates
Must have highly developed organizational skills and ability to prioritize
Must exercise considerable independent judgment and discretion
Ability to work variety of shifts
SUPERVISORY RESPONSIBILITIES:
Direct supervision of all non-exempt employees
Country: USA, State: Nevada, City: Las Vegas, Company: Ross Stores Inc..
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