Shift Manager - Reno at Reno

Job Description

Job Summary: Shift Managers are energetic, decisive, and engaging, while managing multiple priorities in a changing warehouse environment. They are go-to team member for client Area managers and associates. Shift Managers are responsible for all day-to-day operational tasks are completed on their shift. Through the use of high tech reporting and personal observations, they create plans and alter workflow for the Performance Coaches ensure our hourly associates receive the support and guidance needed to successfully perform job.
Essential Functions:

• Manage performance of Shift Coaches, ensuring work- loads are distributed appropriately and in a manner that will optimize service while ensuring completion of daily tasks.
• Analyze and communicate associate feedback including safety, performance and data for trends and outliers that are barriers to success. Construct a daily summary that communicates contributing factors and potential solutions to Sr. Management teams for our Client and Integrity.
• Build Relationships with Client Area managers through daily interaction and weekly meetings. Solicit their input of hourly associate performance and departmental concerns. Provide associates the guidance and support needed to ensure your partnership is contributing to their success.
• Provide performance feedback and disciplinary action, including terminations, for hourly associates.
• Communicate and audit adherence to safety and employee relations policies, investigate complaints or deviations from policy, make recommendations for corrective action as needed.
• Maintain appropriate levels of confidentiality, while managing work flow for company and onsite client projects.
• Participate in site and company project teams with focus on process improvement

Job Requirements

HS Diploma OR GED

Supervisory experience

Superior customer service, organization and time management skills

Basic level Microsoft Excel and Web-based Applications/Systems

Excellent verbal and written communication skills

Ability to operate and problem solve in a fast paced, and fluid environment

Ability to adjust schedule for work overtime and be present during changing business needs

Desire to learn and develop beyond current role

Country: USA, State: Nevada, City: Reno, Company: Integrity Staffing Solutions.