Field Service Rep. / POU Technician - Las Vegas at Las Vegas

Job Description

Field Service Rep / POU Technician

Schedule/ Hours:

Monday - Friday / 7:30am to 4pm + overtime as required

A natural resource like water...and a natural achiever like you, youre meant for each other. Thats why a career with Nestle Waters Direct, the #1 bottled water delivery company in North America, is the right fit for you!

Both experienced professionals and recent technical college graduates are encouraged to apply. This is a great opportunity for an entry level candidate to get advanced training in the field of Point of Use (bottle-less water cooler) filtration systems. Professional training/ certification for this technical role is offered through on the job training.

Job Description/ Position Requirements:

Will complete installations, repairs, trouble-shooting and maintaining plumbed-in Point Of Use equipment (Water Filtration) and Office Coffee brewer equipment per field service standards and procedures

Will ensure all work is performed to quality standards and customer expectations

Will maintain courteous and professional contact with customers to ensure satisfaction and leverage up-sell opportunities

Must meet pre-established productivity targets (eg, 8-10 completed stops per day)

Will be responsible for charging fees as appropriate for work performed

Will maintain and organize tools, equipment, parts (Direct Division Materials) and truck inventory.

Will be responsible for providing feedback regarding equipment and parts to help drive supplier improvement

Will support our Direct division sales teams with customer site assessments and system installations (Direct is our Home and Office Delivery division)

Will record service activities and other data in hand held computer

Other duties may be designed as necessary as it relates to the needs of the position

Job Requirements

Required Experience: A high school diploma, GED, or equivalent experience

Previous experience working with Point Of Use equipment and/ or Office Coffee brewer equipment, and or other related product lines is preferred

Prior HVAC experience, plumbing experience, water filtration, and/or auto mechanical technical experience is strongly preferred but not required

Motor Vehicle Record - in the last 3 years only 1 license, no driving-related suspension, revocation or cancellation, no disqualifying offenses, no more than 2 moving violations and no reckless driving incidents

Motor Vehicle Record (last 7 years) - no major driving offenses including DUI/DWI, reckless driving, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal incident

Conditional offer requirements for this role include an extensive criminal background check and pre-employment drug screen

Required Skills:

Must be an articulate verbal communicator

Must possess strong organizational skills and a customer centric focus

Must display a high degree of initiative combined with a commitment to high quality work standards

Must be technically inclined and detail oriented

Must be able to work both independently and as part of a team

This is a tremendous opportunity! We offer a competitive hourly rate based on education, experience, and other qualifications. Nestle Waters North America offers comprehensive benefits including medical, prescription, dental, vision, flex, life, disability, EAP, 401(k) with match, profit sharing, tuition reimbursement, paid vacation, internal promotional growth opportunities and more!

Nestle Waters Direct and our trusted brands are well known throughout the United States by our familiar trucks and courteous, dedicated service experts that deliver pure, refreshing bottled water to places where people live, work and shop. Through presence, flexibility and innovation, we satisfy consumer and business needs for convenience, health and wellness. The products we deliver include 3 and 5-gallon returnable water bottles, case products, point of use filtration systems, ready-to-drink tea, coffee and accessories. We lead the bottled water market with the following top-selling brands: Poland Spring, Arrowhead, Deer Park, Ozarka, Zephyrhills, Ice Mountain, Nestle Pure Life, AccuPure, San Pellegrino and Perrier.

Equal Opportunity Employer

M/F/D/A/V

Country: USA, State: Nevada, City: Las Vegas, Company: Nestle Waters.